Frequently Asked Questions

SHIPPING

1. When will order can be shipped?

We will process the product for delivery and packaging max. H+3 (working day) after confirmed payment.

For estimates to be determined based on how far the delivery location is, it can be checked from the receipt number provided

2. Can it be shipped overseas?

Delivery is currently only possible for Southeast Asia

ORDER

1. How do I change or cancel an order?

Sorry, the product that has been ordered cannot be changed.

You can cancel the order after waiting for 3 days as long as the order status has not been processed. 

if you have made a payment, please contact our admin to help with the cancellation process.

2. How much is the shipping and delivery time?

The expedition we are currently using is Lion Parcel. For postage costs and estimated delivery, you can check on the page . Click Here

Then to check the delivery status after ordering, you can check on the page.  Click Here

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